Frequently Asked Questions

We offer expertise, compassion, and a calming, patient-centered approach inspired by the natural grounding effect of birdsong. Our goal is to make mental health care accessible, supportive, and personalized.

Birdsong symbolizes peace, clarity, and the return of calm after difficulty. Our name reflects our commitment to helping patients reclaim emotional balance and inner peace.

In most cases, new patients are seen within 1–7 days, depending on availability.

We treat a wide range of mental health concerns, including anxiety disorders, depression, ADHD, bipolar disorder, trauma-related conditions, insomnia, and mood disorders. We also support patients managing ongoing psychiatric medications and those seeking second opinions or medication reviews.

We specialize in psychiatric evaluations and medication management. We can offer short term therapy, while we do not provide long-term psychotherapy, we frequently collaborate with therapists and can refer you to trusted therapy providers if needed.

Telepsychiatry allows you to meet with a licensed psychiatric provider through a secure video platform. You receive the same level of professional care as an in-person visit—without travel, waiting rooms, or long scheduling delays.

Your first visit includes a full psychiatric evaluation where we discuss your history, symptoms, past treatments, goals, and any concerns. Together, we create a personalized treatment plan that may include medication, lifestyle recommendations, and therapy referrals.

Follow-ups are generally every 4–12 weeks, depending on the medication and your progress. Some conditions require more frequent visits initially for safety and effectiveness.

We may prescribe controlled substances when clinically appropriate and safe, in accordance with state and federal regulations. Some medications may have additional requirements, including follow-up frequency, drug monitoring programs, or documentation.

Refills are typically sent during scheduled follow-up appointments. If an adjustment is needed between visits, we offer secure messaging through our patient portal to ensure timely support.

We ask that cancellations or reschedules be made at least 24 hours in advance. Late cancellations or missed appointments may incur a fee, as appointment times are reserved exclusively for you.

We accept most insurance plans, however for self pay or balances owed we accept major credit and debit cards, HSA/FSA cards, and mobile payment options where available.

You only need:

• A smartphone, tablet, or computer

• A stable internet connection

• A private, quiet space for your visit

Our telehealth platform is simple to use and requires no downloads.

Yes we do accept insurance and accept most plans. We currently are not accepting Medicaid patients. We also accept private pay patients. Many patients use superbills for possible out-of-network reimbursement.

Yes. Numerous studies show telepsychiatry to be equally effective for evaluations, medication management, and ongoing mental health treatment.

Some medications require periodic labs or monitoring. If needed, we’ll order labs through a local facility convenient for you.